Most Asked Questions

 

 

Q. Why is there no phone number?
A. The owner, Amanda, is Deaf. We use email to communicate with everyone.
Q. Why is “that woman” yelling? (That woman is Amanda.)
A. Ha Ha!!! She’s not “yelling”. The owner, Amanda, is Deaf. She cannot hear her own voice volume. She also has constant ringing in her ears, which can be make her feel like she is in a loud environment. She lost her hearing a age 25. Sometimes she is just LOUD, not yelling at you. So SMILE…Amanda is really nice & LOVES to help her lovely painters. She teaches all the time, so she uses her voice a lot. In general, her voice volume is fine, but it can be hard to find the right volume at times. She tries her best. Don’t take it personal.
Q. When is Pick Up Day for tomorrow, next week, next month…?
A. We cannot state your pick up day, until you actually are in the shop to paint. We go with the flow of pottery that is painted in the shop. We cannot predict what SIZE or how MANY pots will be picked to paint before your arrival to shop. Some people will pick little gnomes and others will pick large platters or bowls to paint. Our kilns are a nice size, but they have their limit too. On the otherhand, we want a full kiln to conserve energy & to get a better quality firing for the pottery. This process cannot be rushed & it is all done by a professional ceramic artist. (Amanda) She takes care & inspects every piece that is painted in her shop.
Q. What if I cannot pick up my pots on my designated pick up day?
A. You have 1 month to pick up. A lot of people like the “excuse” to come back to LBI for the day. You can have a friend or family member pick up for you.
OR…
You can set up shipping, which is extra. Your ENTIRE order must be on one credit card at the point of sale. *Visa or MasterCard only. Shipping is NOT expensive. We ship all the time…. all across the country…plus out of the country…England…Canada…
Q. Do you accept Walk-ins?
A. Yes…UNLESS we are booked with reservations or a party for the day. We do highly recommend you set up reservations for your group all throughout the year.
Q. How & When should I make reservations?
A. Email us: paintapotlbi@yahoo.com

Tell us Your First Name, How many in your group? When? Day? Time?
Then wait for a confirmation email from us.
Please be on time for your reservations.
For regular painting session
For Summer (June, July, August)….
…maybe a day or so before you would like to paint.
For OFF SEASON (October – May)….
…a few days before you would like to paint.

For Private Party….
…4- 8 weeks before the date you would like. Please refer to out Wanna Party Page.

Q. How busy are you on rainy days?
A. We wish our shop magically expanded on summer rainy days, but it doesn’t. We don’t want you to wait in the rain. We do our best to get as many painters in on rainy days. Everyone in your group must pick a pot to paint. We cannot accept “non-painters”. If you arrive to shop without a reservation on a rainy day, look for our sign that says “Line starts Here” & just hop in line and try your luck. Please do not block our door. We will come out to you. If everyone is patient & let us help the painters inside, then the faster we can do our jobs to get you a chance to paint too! We do not like to rush our painters, even on rainy days. Good things to those who wait. We are worth the wait! We have been here since 1999! Phew!

Q. I saw tables empty, but you were not excepting Walk-ins. Why?
A. We will slow it down, so our lovely staff can eat lunch. (We have a smilely staff. We need to take care of them.)Some reservations can be over 8 painters at a time. We may be waiting for a large group. We do also have painters with different abilities or needs, so we do our best to help them. We ask your patience & to listen to our directions.
Q. We have one person in our group who is not going to paint. Can they hang out, while we paint?
A. We are ACTIVITY shop. Everyone in your group is considered a painter. We teach & entertain everyone in the shop. If you have 4 people in your group (child or adult), then you want 4 pots on your table. You can paint together or separately. Our families & friends play together here! Put your cell phone away & make memories! PLAY! Any age, level, or ability can play here!
Q. How long does is take to paint?
A. That depends on the painters. Average is about an hour & 1/2. If you are a detailed type of person, start early in the day. We have had painters hang out for 4-5 hours. We have had painters paint within 45 minutes. We do have a last seating time, which can change with our shop schedule. That’s another reason to set up a reservation for your group.

Q. What if I don’t finish painting my pot by closing time?
A. This is rare, but we have an option for you. We give a 1 hour “Closing Time” warning & another 30 minute “Closing Time” warning. If you need additional day seating, it is $8 for each additional day. Your pick up day will be changed according to the final seating.
Q. Can I reserve a spot for just myself?
A. Of Course!!! We have a lot of solo painters, who just want to chill out on their own.
Q. What if I have no artistic talent or never have painted a pot before?
A. NO WORRIES!!!! We teach everyone basic pottery painting with a fun little demo. We have sponges, stencils & stamps. If you need more help or ideas, then we will do our best to help you. Amanda loves to give help & ideas, but she always encourages to do your own thing. Don’t worry. Play! We Love to fingerpaint at EVERY AGE OR ABILITY!!!!